Phoenix entrepreneur creates RexPay app to cure medical bill mayhem

Alyssa Tufts, Business News, 3 hours ago

Above: Rachel Mertensmeyer, CEO and founder of RexPay, created the app in 2018 after being a patient herself in 2016 with a severe injury.

RexPay is rescuing patients from medical bill mayhem through its convenient app.

RexPay, an app where patients can pay their medical bills in one place that launched in November 2019, is helping alleviate pain points and stress related to paying medical bills.

Rachel Mertensmeyer, CEO and founder of RexPay, created the app in 2018 after being a patient herself in 2016 with a severe injury. “I had over 38 medical bills across 11 different healthcare provider systems and over $10,000 in personal out of pocket costs,” Mertensmeyer said. “So I had to try to understand the confusing bills and felt the pain of trying to navigate and understanding what I owed and when I owed it and what was an explanation of benefits versus a bill, and then frustration of experiencing fragmentation and the difficulty of paying multiple bills across different payment portals and not having a convenient way to track all my medical bills in one place easily.”

With RexPay, Mertensmeyer hopes that difficulty will be a thing of the past. In addition, she said most healthcare systems provide payment plans for patients and because she wasn’t aware of that, ended up using her credit cards to finance her debt, creating a financial burden.

“So when I realized that there were payment plans available that I didn’t know about, and then I realized I was out of my depth of understanding and created this Excel spreadsheet to keep track of things. I thought, ‘There has to be a healthcare financial management app for this that would help me,’ and when I looked into the app store, there wasn’t anything available to help me, so that’s why I created RexPay initially to help patients and give them a solution for this experience.”... Read More